Home Visits

If your condition prevents you from attending the surgery and you require a home visit please telephone the practice by 10am. The Care Navigator will ask you a few details to help us assess the urgency of your request, they will also check a few details including the telephone number and address of where the patient is.

Please note the majority of problems are best seen at the surgery where the facilities are better for examination and treatment.

All requests for home visits are assessed by the Home Visiting Team, who will decide the most appropriate action. This could be a telephone consultation by a member of the clinical team or a visit from an Advanced Nurse, Nurse Prescriber, Paramedic or GP.

The surgery is closed for staff training.


If you require urgent medical attention, please call 111.


If you have Coronavirus symptoms (high temperature, a new continuous cough or loss/change of sense of taste/smell), please call 119.


In a life-threatening emergency, call 999.


Willow Group will be open again on Tuesday 6 April 2021.