Our systems are still recovering from the global outage on Friday. While our supplier’s computer services come back up to full capacity, we continue to operate on an urgent need only. If you require urgent medical attention, please call us on 023 8231 1034. Thank you for your patience.
Global system issue
The global issue with Microsoft systems has also affected our clinical software. Along with many other practices across the country, we are currently unable to access the software which is limiting our service to urgent need only.
If you require urgent medical attention, please call us on 023 8231 1034.
As soon as systems are restored, we will let you know how we restart our service.
New Eye Screening Patient Portal
For those of you who are living with diabetes, you will know it is important to have annual eye screening. The organisation that provides this service has asked us to pass on the following good news:
“We are really excited to announce that our Patients will now be able to book and manage their appointments online via our brand-new Patient Portal. Patients will also have the ability to view their results and images from previous appointments.”
You can access the new portal by scanning the QR Code or by clicking the picture.
![](https://www.thewillowgroup.nhs.uk/files/2024/05/thumbnail_Patient-Portal.jpg)
You can also download a PDF copy here
Spring Covid Boosters
This year’s Covid Vaccine Spring Boosters will be again provided through the local community pharmacies.
Willow Group is working with the local Covid Referral Team to advise of our eligible housebound patients for visits to be scheduled.
All other eligible patients, should use the National Booking System or the Hampshire and Isle of Wight Covid Vaccination Helpline on 0300 561 0018. The National System will be open from 16 April 2024 with appointments available from 22 April 2024.
Visit Your Pharmacy First!
Pelvic Health Clinic
World Antimicrobial Awareness Week
Fighting infections is natural to us. It may take us a few days, but we get over them without using antibiotics. Using them for viruses like colds and flu will not work because they only work on bacteria. Unnecessary use of antibiotics increases the chance of the bugs becoming resistant.
Here’s a short video to explain what we can do.